FAQ - Robinson Storage

You can move in anytime, renting directly from our website 24/7. Our website can take your payment, process the lease, and give you an access code to get in. Just bring your own padlock. If you prefer to rent the unit in person, just call us to make an appointment.

All contracts are month-to-month. Email us at info@robinsonstorage.com a day before the next month so we can move you out.

We require a government-issued photo ID (such as a driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise. Ask management about yearly corporate rates.

You can make payments by phone or website. Auto-pay is required when signing up.

VISA, MasterCard, and Discover.

No. We recommend Staples at 6521 Steubenville Pike, Pittsburgh, PA 15205.

You can use our Storage Calculator on our website or call our manager for assistance.

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item. Floors 2, 3, and 4 have a maximum load of 100 lbs./sq. ft. If storing cumbersome items, please contact management about a unit on the 1st floor or outside.

No. When signing, you will be given your own security pass code, allowing access to your unit.

Yes. You are welcome to use our complimentary carts to move in.